Underwriting • Approvals
Why banks say no
Lender declines rarely come down to one number. They are a handful of quiet triggers hiding inside your payslips, tax returns and bank statements. Here are the secrets credit teams never publish—and how we neutralise them.
Amelia Hart
1. Unexplained account conduct
Daily sweeps, BNPL repayments and late fees show up instantly on bank statements. Even if the amounts are small, they flag that cash flow is tight. We highlight the context — seasonal business cycles, once-off purchases, or accounts about to be closed — so the assessor is not guessing.
“The quickest way to get a decline overturned is to explain the anomaly before the assessor has to ask.”
2. Income that does not match the ATO
Banks compare your declared income against the tax portal. If your latest NOA does not reflect current earnings, we provide BAS, accountant letters, and year-to-date payslips. Without that, credit policy forces them to use the lower number and capacity collapses.
3. Policy fit, not price, wins approvals
Every lender has hard stops: maximum number of debts, postcode appetite, industry blacklists. We shortlist lenders whose policy loves your scenario instead of chasing the sharpest advertised rate first. That is how you avoid wasting enquiries and credit score.
- Self-employed with less than two years trading? Use alt-doc or specialist lenders who accept accountant letters.
- High-gear investors? Match the portfolio to lenders with generous shading on rental income.
- Recent credit events? Choose policies that accept clean conduct over the last six months.
Next steps
Send your documents securely to info@newgenfinancebrokers.com or call 0451 414 800. We will stress-test your application before a lender ever sees it and route it through the credit team most likely to say yes.